Services such as packing, unpacking, extra pickup, etc. performed at your request. Charges for these services are in addition to transportation costs.
Additional Transportation Charge (ATC)
This charge compensates the carrier for services performed in areas where the labor rates are higher than the national average. It also compensates the carrier for additional costs incurred due to traffic congestion and added time traveling to the area for pickup or delivery.
Charges for services of others engaged by our agent at your request, paid by our agent and added to your Bill of Lading.
An affiliated moving company authorized to act on behalf of a motor carrier. The affiliated moving company may serve as booking, origin, hauling and/or destination agent.
Annual Carrier’s Performance Report
A yearly report giving statistics on a carrier’s performance in areas such as estimating, claims settlement and on-time delivery. At the time of your estimate (household goods survey), you will be given a copy of this report, for which you must sign a receipt.
Auxiliary Service (shuttle)
If the assigned over-the-road van is unable to make a normal pickup/delivery because of physical constrains and a second, smaller vehicle is needed, this is considered Auxiliary Service. Physical constraints include situations such as a too-narrow road, a bridge unable to support the weight of the van, and the inability to park the moving van within a reasonable distance of the pickup/delivery residence. Charges for the second vehicle are assessed on an hourly basis, in addition to charges for the extra labor involved.