Bay Area Hotel Renovations & Super Bowl 50 – Is Your Hotel Ready?

Although a year away, Super Bowl 50 is coming quickly. Are your Bay Area hotel renovations complete? What would the reviews of your hotel say if posted today?

Hotel renovations needed?

Is your hotel ready for Super Bowl 50? If not, you still have time to prepare.

Many Bay Area Hotels Renovated, But Not All

Numerous Bay Area hotels underwent renovations in recent years to meet the needs of increased business travelers in the high-tech market, and even more hotel renovations began with the announcement that the San Francisco 49ers’ new Levi’s Stadium in Santa Clara would host the historical Super Bowl event in 2016.

But some Bay Area hotels still need work to prepare for the flood of people expected that first week in February. Only about a month ago, a traveler posted a review at with the headline “Typical, Outdated Bay Area Hotel in Need of Renovation.”  The reviewer pointed out that “the furniture has seen better days (with some of the chairs and tables having nicks and scratches in them) …” The hotel’s general manager politely explained the hotel is currently renovating, and renovations include the addition of new furniture. That hotel will likely be refreshed and ready in time, but what about others?

Several Bay Area hotels also received poor reviews recently that included comments such as the “room had old and very little furniture,” “the door had a huge gap that let in all of the noise,” and “bed bugs, mice, Oh my!”

While you can find thousands of Bay Area hotel rooms worthy of 5-star reviews, these comments show several area hotels still need renovation work. Considering the room squeeze the expected 1 million people attending Super Bowl 50 events will place on the Bay Area, every hotel should and could be ready.

If your hotel recently received a review like this one: “This hotel needs a lot of love and it could be something special – but it is clearly not special now,” and you are not in the process of renovating, get busy!  There is still time to bring in new furniture, fixtures and equipment and give your hotel the love it needs before Super Bowl 50 arrives. Your guests will appreciate it, reviews will reflect that, and your business will benefit.

Need Hotel Logistics for Your Renovation Project?

Whether planning a complete renovation or simply replacing worn furniture in guest rooms, the right hotel logistics can help you complete your project on schedule. In the Bay Area, Chipman Relocation & Logistics is the company to call.

From transportation, warehouse storage and delivery to FF&E installations, the quality services provided by Chipman can help make your hotel renovation project a success. Call now to discuss your needs for Bay Area hotel logistics services and receive a free quote from Chipman Relocation & Logistics.

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Trusted 3PL Provider Becomes an Extension of Your Business

When outsourcing logistics, from freight transportation and warehousing to inventory management and final mile delivery, a company can streamline its supply chain and focus on growing the business. If you find the right logistics service provider, your trusted 3PL company becomes an extension of your business, managing your supply chain as if it were their own. Imagine what that could do for your business!

What to Look for in a 3PL Provider

In searching for a good 3PL provider, you want to find a single source for your supply chain management and operations, one that will improve your supply chain visibility with quality integrated logistics solutions.

Supply chain visibility is basically the ability to know where your products are at any given moment. You can track products in transit from the manufacturer all the way through final delivery.  It enables you to make quick decisions and changes when necessary, giving you better control over your supply chain. Many of the leading logistics service providers today use the latest in technology to effectively track shipments in real time and manage inventory and the ordering process.

A 3PL provider offering integrated logistics solutions will typically be in a position to provide improved supply chain visibility. The single 3PL company is responsible for getting your product from the manufacturer to the warehouse, inventorying and storing it until delivery to the end user. Some 3PL providers also offer white glove delivery and installation services.

No business is the same, so your 3PL provider should offer logistics solutions customized for your specific business requirements.

If your logistics needs include delivery to your customers, you want a 3PL provider who understands the importance of customer service and will think of your customers as their own.  Your brand reputation is in the 3PL provider’s hands. They need to put your interests first and be willing and able to go the extra mile to deliver the top-quality services expected.

The 3PL provider should also have the specialized equipment and resources to cost-effectively move products from manufacturer to customer with low risk of damage. Reducing the risk of damage helps lower costs and increase efficiency. It also improves the customer’s experience.

Where to Find a Trusted 3PL Provider

That’s easy! Contact Chipman Relocation & Logistics.

Chipman provides integrated logistics services customized to customer needs. Among those services are:

  •  Warehousing & Distribution
  • LTL Transportation Services
  • FF&E Logistics
  • White Glove Final Mile Delivery
  • Installations
  • Pick & Pack
  • Shipping Collectibles

Trusted by major corporations to deliver quality services, Chipman is a leader in the transportation and warehousing industry. In business for 75 years, we know the importance of taking care of our customers’ needs as if they were our own – and we do. Your success is our success.

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San Francisco Relocation Services Help Businesses Make the Move

If you are planning to open, close or relocate a business in San Francisco, you are not alone. According to a report recently prepared by the city’s Budget and Legislative Analyst’s Office for the Board of Supervisors, the rate of citywide business closures and relocations increased tremendously over two decades. Analysts expect the trend to continue growing.

As many of those local businesses prepare to close or change locations, they turn to Chipman for help. A trusted provider of quality San Francisco relocation services, as well as warehousing and storage, Chipman helps take the stress out of moving a business.

Report Shows 883.6% Increase in San Francisco Relocation & Closure of Businesses

According to the city’s report, the number of businesses closing or relocating in San Francisco jumped from 1,298 in 1992 to 12,767 in 2011, the most recent year complete data was available. That is quite a large jump, and analysts expect the trend to continue beyond 2014.

The report states that some businesses in San Francisco relocate due to business expansion, while others move because they are scaling back on business. Unsustainable rent increases, among other reasons, also causes many business to relocate or close. Some closures, the report states, are due to the owners retiring or being bought out. The reasons vary.

Business closures and location changes are occurring for all types of businesses, and many are businesses that were established in the same location for at least five years.  Based on available data, forecasters expect 4,378 established SF businesses to have closed or relocated in 2014, with the number increasing to 5,910 by 2019.

Report Also Shows Many New Businesses Opening in SF

Although those numbers seem bleak, the report also showed that during the same 20 year period between 1992 and 2011, the number of business openings in San Francisco increased 348.8%, based on Treasurer and Tax Collector’s Office records. About 17,754 businesses opened in 2011, compared to 3,956 in 1992. So, while many businesses in San Francisco are relocating or closing, a high number of new businesses are moving in.

For San Francisco Business Relocation Services, Contact Chipman

If you are among those planning to open, close or relocate a business in San Francisco, relocation services provided by Chipman can help make your move much easier. Chipman provides a wide range of residential and commercial moving services in San Francisco, in addition to cost-effective commercial storage at multiple warehouse storage facilities. Contact Chipman now to schedule your free, no obligation quote.

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United Movers Data Shows Most Residential Relocations Job Related

With the busiest residential moving season of 2014 behind us, relocation companies, including United movers such as Chipman, are taking a look at where people moved to, where they moved from, and why. According to a recent  United Van Lines study, most residential moves this summer were job related.

Every year United analyzes data from residential moves during the peak moving season, May 1 through August 31, and reports on domestic moving patterns in America. About 40 percent of all residential moves take place during this peak moving season.

In the most recent Summer Long-Distance Moving Trends Study, United Van Lines found that 71.6 percent of customers moving to top destination cities relocated for a new job or moved due to a corporate transfer. About 13 percent of the customers moved for retirement, according to the findings. Only about 10 percent moved for personal reasons.

Among top destinations for the job related moves were Dallas-Fort Worth, Los Angeles and Atlanta. According to the  Bureau of Labor Statistics, Dallas ranks second in the nation in both job growth and the number of jobs added in the last year, so it is not surprising that many people are relocating to the Dallas-Fort Worth area. The  LA Times reported that California employers added 44,200 jobs in August, and  Atlanta’s high-tech industry is experiencing strong job growth.

United Movers Study U.S. Domestic Relocations

As the country’s largest household goods mover, United Van Lines is in a unique position to study residential moves in America. United movers collect data, including customer surveys, from every move made. Considering that Chipman, a United mover, relocates about 25,000 families each year, you can imagine the amount of data United is able to collect annually overall.

Although the recent study showed Dallas-Fort Worth as one of the top destinations for people relocating for a job, Dallas was also among one of the cities with a moving deficit. Houston and West Coast cities San Jose, Portland and Seattle were also among the top cities with more people moving out of the state than in. Chicago topped the list of cities with the highest number of people moving in during the 2014 peak moving season, according to early findings of data collected by United movers.

United plans to release findings of its annual domestic migration study with data for the entire year in Jan. 2015.

Planning to Relocate?

If you are planning an upcoming residential or commercial move,  contact Chipman. As movers in business since 1939 and the largest United Van Lines agent on the West Coast, Chipman has the experience and resources to make any size move a success.

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Selecting LTL Freight Carriers: What You Should Know

Many companies today turn to LTL freight carriers to help streamline operations and reduce shipping costs. But unless you go through a freight broker, how do you know how to select the best LTL carrier for your shipping needs?

Virtually anyone with a truck and trailer can transport freight, but choosing a cheap, unauthorized carrier without proper insurance could result in costly expenses including damaged or lost/stolen shipments, late or non-delivery, and/or overcharges. Therefore, you need to do a little research. The time you spend checking out carriers will be minimal, and afterward you can feel confident the one you select is more likely to provide the cost-effective, professional shipping services you need when you need them.

What You Want From an LTL Carrier

When selecting an LTL freight carrier, you want a company you can rely on to pick up and delivery your shipments on time, in full, with no shortages or damages. You want professional customer service and competitive pricing. When selecting the right carrier, you can expect it.

Below are a few things to consider that will help you select the right freight carrier for your shipping needs.

Verify LTL Freight Carriers are FMCSA Compliant

The first thing you will want to do before contracting with an LTL freight carrier is verify legal compliance. Authorization by the US Department of Transportation (USDOT) is required before freight carriers can transport goods for hire. The USDOT’s Federal Motor Carrier Safety Administration (FMCSA) ensures carriers meet regulatory standards and carry the minimum amount of insurance required.  The carrier should have a USDOT and an MC number (operating authority).

You can verify a freight carrier’s compliance through the FMCSA’s Safety and Fitness Electronic Records (SAFER) System online. Simply enter the carrier’s USDOT, MC/MX number or company name in the box provided and click ‘Search.” If a record is available, it should show the company is authorized for hire, the type of cargo the carrier can transport, whether transportation is permitted interstate or intrastate, plus inspection and crash data. If your shipment includes hazardous materials (HM), verify the carrier is authorized to transport it.  After reviewing the data, click at the top right under “Other Information for this Carrier” to see licensing and insurance information.

A licensed and insured LTL carrier in compliance with FMCSA regulations indicates the carrier is professional and reliable. If the carrier is not, look for a different one.

Rely on Companies with Industry Experience

Companies in business for a long period of time have learned through the years how to transport shipments safely and efficiently. They consistently meet deadlines and are experts at cost-effective transportation. They know how to train their staff, and have the equipment and resources to do a job right as quickly as possible. They provide quality services with professional customer service. Otherwise, they would not last in the business.

When choosing an LTL freight carrier, consider the company’s history as well as their other clients. You can also ask for references.

Can You Track Your Shipments?

The LTL freight carrier you select should be able to keep you informed on where your freight is at all times. Ask about shipping status updates and online tracking.

Do You Need Warehousing & other Logistics Services?

Your company may need an LTL freight carrier to pick up shipments, a warehouse to store goods and merchandise after pickup, a crew to pick and pack, and then a carrier to provide final delivery services as scheduled. Some LTL freight carriers such as Chipman Relocations can provide all of these logistics services and manage them efficiently.

Whether you ship regionally or across the country, Chipman can provide the quality logistics services your company needs at a competitive price. Contact us today to learn more.

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FF&E Logistics for Successful Hotel Renovation Projects

When planning a hotel renovation, the company you select to provide FF&E logistics services will play a key role in operational efficiency and a successful renovation project. From service reliability and attention to detail to project management with time sensitivity, the right hotel logistics services help ensure your renovation project remains within its budget and timeline with minimal disruption.

Begin your search for a logistics solutions provider during the early planning phase of your hotel renovation project. Ideally, the company you hire can properly handle the full logistical needs of your project, from packing and storage of current furniture, fixtures and equipment (FF&E) to freight management, delivery and installation of any new FF&E merchandise.

FF&E Packing & Storage

Before work can begin, the rooms and public spaces scheduled for renovation should be stripped. You will need a professional crew to pack and store all of the furniture, fixtures and equipment. A delay in removal delays construction work, putting the renovation project behind before work even begins.

The hotel logistics provider you select should be able to take care of the FF&E packing and storage for you in a timely manner.

Managing FF&E Logistics

Ideally, you will have the FF&E scheduled for removal fully inventoried and procurement of new merchandise handled well in advance. With a boom in hotel renovations, lead times for FF&E products are longer than usual, so strategic planning is necessary to ensure timely and cost-effective delivery of new merchandise.

The hotel logistics provider you select should be capable of properly handling many of the details for you, from strategic planning to inbound freight management, warehousing, delivery and installation. The company should make it possible for you access inventory and tracking data, which can be helpful in making scheduling and construction-related decisions, and assist in coordination of any necessary scheduling changes.

You will want a trained white-glove crew to ensure timely installation of your FF&E in flawless condition without damage to your facilities. The right FF&E logistics company will provide one.

Chipman the Preferred Provider of FF&E Logistics Services

Chipman Relocations, a trusted industry leader in business for 75 years, is ready to serve as your preferred provider of FF&E logistics services. Offering detailed project coordination, quality transportation, short and long term warehousing, and streamlined installations, Chipman can provide the comprehensive and cost-effective FF&E logistics services your hotel renovation needs. Contact Chipman for additional information and to discuss your logistical needs.

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Top 5 Mobile Apps for Warehousing and Logistics and Trucking Professionals

Top 5 Mobile Apps for Warehousing and Logistics and Trucking Professionals

The right mobile application can make a world of difference for warehousing and logistics professionals who rely on smartphones or tablets to help them do their jobs.

Whether it’s your phone’s GPS that safely guides you to an unfamiliar location, or a well-integrated note-taking app that keeps all your spare thoughts conveniently in one spot, there’s an app to help get you through even the toughest of daily tasks.

Here’s out top 5 mobile apps for making your warehousing and logistics or trucking job more organized, efficient, and convenient.

1. Logistics

If you’re looking for a free app to manage all of your warehousing and logistic needs, look no further than the simply named Logistics.

Track drivers, vehicles, shipments, and clients in this all-in-one app. (Have we mentioned it’s free?) If you need help juggling your warehousing and logistics operation, this tool can connect all the links in the supply chain.

2. Scandit

Turn any phone into barcode scanner with Scandit. Don’t rely on older, cumbersome scanners for another minute. Scandit’s capabilities far outpace anything we’ve ever seen.

No need to focus the camera, Scandit will grab a QR or barcode almost immediately from any angle. Low light? No problem. Curved labels? Done.

Seriously, this thing can handle whatever you throw at it. Scandit also has cross-platform scaling functionality so the data can be accessed by anyone with a smartphone, tablet, or computer.

3. Evernote

While not specifically designed for the warehousing and logistics field, Evernote is a regular atop many best app lists. It’s free, simple, and there’s no productivity app that comes close to its utility.

Evernote is on every mobile platform and is fully integrated into all major web browsers. Use this virtual notebook to take notes and create to-do lists or use its voice recording technology to dictate ideas on the fly.

4. CoPilot Truck

Every captain needs a co-pilot. For a professional truck driver, CoPilot Truck is an easy to use app that offers vital turn-by-turn navigation.

Unlike standard car navigation tools, CoPilot Truck creates efficient routes based off of dynamic information: routing parameters, load type (including hazardous materials), and truck height and weight. CoPilot Truck definitely helps you get from Point A to Point B in a connected world.

5. GasBuddy

When you’re driving a semi 1,000 miles, you burn a lot of diesel. Saving a few cents per gallon goes a long way to minimizing costs.

The free GasBuddy app makes refueling a pain free experience by directing you to the cheapest gas station in the area. The app compiles information from a large user base to accurately track gas prices at thousands of stations across Canada and the United States.

Is there another vital app or program that you depend on for warehousing and logistics or trucking? Feel free to weigh in on the comments below.

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The Award for Distinguished Woman in Logistics Goes To…

Women Recognized in Professional Logistics Services

The Women in Trucking (WIT) association in April announced the creation of a new award designed to highlight the growing influence of women in the field of professional logistics services.

The Distinguished Woman in Logistics award was officially launched during the Transportation Intermediaries Association’s inaugural Great Ideas Conference & Exposition held from April 9–12 in Tucson, Arizona.

The award, announced during the conference’s Women in Logistics session, is a reflection of the growing gender equality in professional logistics services, which includes third-party logistics, supply chain management, warehousing, and shipping.

The Distinguished Woman in Logistics award is just one of many industry honors now given women in the field of professional logistics services.

The WIT also recognizes women in logistics with the Influential Woman in Trucking Award, launched in 2010. The award recognizes the long term achievement of “women who make or influence key decisions in a corporate, manufacturing, supplier, owner-operator, sales, or dealership setting.” The honoree “must have a proven record of responsibility and have mentored or served as a role model to other women in the industry.”

Organizations like Achieving Women’s Excellence in Supply Chain Operations, Management, and Education (AWESOME) and Women in Logistics UK also seek to reward excellence and acknowledge the dedication and impact of women in this traditionally male-dominated industry.

The contributions of women in logistics were also recognized at the fifth annual Salute to Women Behind the Wheel event honoring female professional drivers. The event took place during the Mid-America Trucking Show in Louisville, KY and was open to female professional drivers and their immediate families.

Every award and event honoring women represents a steady drum beat of change in professional logistics services.

If you want to recognize a female leader in logistics, the nomination process for next year’s Distinguished Woman in Logistics award is open until October 31, 2014. Guidelines and nomination procedures can be found at:

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A Glimpse into the Future of Logistics and Warehousing

The Future of Logistics and Warehousing

Every industry vertical has adopted computing and communication advances to create a more streamlined, efficient system including logistics and warehousing. While some fields have been quick to adopt global communication and processing technologies, logistics and warehousing has seen a slower adoption rate.

Successful logistics and warehousing operations must run like clockwork in order to be reliable and profitable. However, we now live in a world in which clockwork is no longer the standard. By connecting trucks, warehouses, and offices with cutting edge technology, we can be smarter and more efficient.

Sometimes the best way to identify future trends is to look at the priorities of industry leaders. In logistics and warehousing, FedEx is leading the way in innovation and implementation.

A Glimpse into the Future of Logistics and Warehousing

That’s why the industry took notice when they dedicated over 50 employees and 2 years to develop their new Equipment Detection, Event Notification (EDEN) system.

This dynamic, automated system integrates information from trucks, warehouses, and offices so that all links in the supply chain have accurate information. FedEx expects EDEN to increase efficiency across their fleet, saving more than $9 million annually.

By installing GPS and on-board computers to their fleet of ships, the EDEN system automates dock and warehouse management based on up to the second information. When trucks arrive to a warehouse, the EDEN system knows which docks are occupied and can send it to the right door.

Meanwhile, dock workers will know where the truck is coming and exactly how much freight is on the truck. Simultaneously, supply chain managers can access this information, track trends, and implement improvements based on a comprehensive analysis of information provided by the EDEN system.

The Modern Warehouse

The future of logistics and warehousing is finally being realized. Tight integration between all elements of the supply chain can provide insights that will make the entire process more efficient.

The modern warehouse relies on highly evolved automation technologies, integrated communication platforms, and a hyper efficient supply chain. At Chipman Relocations, we are building toward the future, which is why we work closely with our business partners to understand their logistics and warehousing needs.

Contact Chipman for an estimate or call us at (866) 513-3359 to learn what we can do for your business.

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Moving a Server Room During Business Relocation: Expert Interview With Mark Leary

When you’re moving a business, it’s important not to overlook your digital infrastructure. If something goes wrong when moving servers to a new location, delays or damage could sideline your company.

Earlier this week we sat down with IT guru Mark Henderson Leary, vice president of Aldridge, a Houston-based managed IT services company, to discuss the unique challenges with moving a server room.

Companies looking to relocate are often faced with specific concerns when it comes to moving servers to a new location. What’s the first step?

Mark: Moving servers to a new location is a very a complex procedure because moving a company and its digital infrastructure poses a unique set of obstacles. The way I see it, there’s really two facets to the move: the physical move and the information move.

I really can’t underscore enough that you need to have a plan. With so many moving pieces, something will invariably not work as it should and when that happens, you need to know what you’re going to do in order to minimize down time.

With that in mind, the first question that needs to be asked is “How much down time can you afford?” If your business is able to shut down the servers on Friday afternoon and be offline until Monday morning, that’s ideal. With a full weekend, you should have sufficient time to move anything that doesn’t require a large amount of time to set up or install. That way you have the luxury of being able to reuse all major pieces of equipment.

However, for those companies that can’t afford to be offline for an extended length of time, the question shifts to “How much infrastructure am I willing to duplicate in the name of a smooth transition?”

Some systems can’t be moved because that means they’re off and if they’re off, the company isn’t doing business and that might not be an option.

Would you recommend companies use this transition to move their infrastructure to the cloud?

Mark: When you talk about the cloud, things can get tricky, because what does that even mean? There are several different levels of cloud dependency. Does that mean you have your email in the cloud? Does it mean you have your entire infrastructure in the cloud? Does it mean that you have your phone system in the cloud, in addition to your files, applications, emails, and everything else?

Answering these questions is critical because even if you’re 100 percent in the cloud, there’s still physical stuff in your office. There’s a computer and phone on your desk and some hardware in a wiring closet. That stuff has to be addressed, but it’s really simple. If you’re down to the bare necessities and the rest of your infrastructure is in the cloud, then you’re probably pretty close to being ready to go. You’d be able to set up the equipment in the new office and have it waiting for you when you get there. Everybody could literally walk in and plug in their laptop and phone and it’s off to the races.

If you’re a company that’s planning a move and considering upgrading your infrastructure to be more cloud based, that’s a great idea, but that conversation needs to start anywhere from three to six months out. Three months is about as tight as I would want that.

However, you can get cloud backup running in 30 days. Cloud email is a similar deal, but if they’re talking about the core of their infrastructure to the cloud then we need to have that conversation three to six months in advance and talk about what that plan looks like. Ultimately, the cloud dramatically simplifies a move.

Turning back to the physical move now, do you have any advice for businesses that are looking to move physical servers?

Mark: The simplest advice is often the best: only move stuff that has to be moved. It’s a cost-benefit analysis; if it didn’t cost anything you could just set up everything brand new, test it in advance, and then just flip a switch during the move.

Unfortunately, most of us don’t have unlimited funds at our disposal, so we have to move really valuable equipment. This is why it’s important to pick the right movers. As you’re planning for the move, you want to make sure things are on schedule and on budget, with minimal downtime.

The main thing is experience in moving a server room or moving high-value infrastructure. You can’t simply unplug servers, throw them in the back of a truck and reconnect them in a new location. You need to make sure you work with somebody who understands the ramification of moving such sensitive equipment, someone who is bonded and insured properly for that type of stuff.

These sound like obvious points, but I’ve seen what happened when an off-brand moving company moved a company’s servers and over $350,000 worth of equipment literally fell off the back of the truck. It was a disaster.

What do you look for in a company for this sort of move?

Mark: Proper transportation, knowledge, and skill are key. Certain precautions should be taken to transport electronics like special packing and a controlled transit to keep the equipment safe. But it’s a sliding scale. I would say that if you’re a small business you do what you can afford. If you’re a big business you better have somebody with some credentials who can demonstrate they’re good at moving servers to a new location.

Do you have any experience with a move that’s gone wrong?

Mark: Yes. In fact, here’s a nightmare story. We had a client who didn’t have any organization on their side of the move. They had an office administrator in charge of moving their equipment and they were moving their entire office across town. For some reason they thought it made sense to move over the course of a week. Everything was done piecemeal, which is pretty abnormal.

They hired some moving company that misunderstood every direction possible. We had labeled the equipment and told them not to take anything out of these racks because everything that needs to be removed has been removed. When we got to the new site everything had been taken out of the racks and stacked all around the room. Nothing was in the spot where it was supposed to be. We had to spend four or five days trying to get it back up. They were down for almost a week, not doing business, and paying us the full billable rate while we pieced it back together. They ended up with more than $14,000 in overage bills and this was a very small company.

It just goes to show that if someone on the client side doesn’t know exactly what they’re looking at and can’t manage the relocation of a box from one site to another, or tell the movers exactly where things need to go, there will be trouble. There needs to be someone that can step in and do that. It could be a vendor of some kind, as long as it’s someone who understands the ramifications and can really project manage that move down to the last cable.

How do companies that are moving a server room avoid such a disastrous experience?

Mark: It’s a common scenario to shut a server down with no issues, put it in a car, gently drive across town, put it back in the rack, and it just won’t come on. That happens.

I would say the majority of the moves I’ve been a part of have gone fine, but in that same majority there’s always one little thing that is unexpected; one hard drive didn’t want to spin up and one network card died, whatever the case may be. What’s important is being ready for that inevitability and making sure there’s a contingency plan built into the move.

If you sit down with the moving company and they can’t explain to you what their process is, or if they don’t have a technical team that understands, that’s a big red flag. Your IT folks need to feel very comfortable with what they’re being told, and what the timing is going to be like. There should be some specific requirements. If you’re a moving company and you tell me that you’re going to savvy enough to move 20 different servers, I expect you to ask me some questions that I might not be able to answer at first. That’s important.

So when something goes wrong, if you lose a server, now what? How do I get it back? Say the server stays offline and it’s dead and it’s not coming back. I’ve got that backup, but what do I do with it? Do we need to test it? Do we need to be sure I can restore that data? How many hours will it take to restore that data? If the server dies Sunday night when we’re putting it online and Monday morning we’re supposed to do X, but it’s going to take two to three days to restore that server, what’s that going to mean?

To have a clean move, you have to know the answer to these questions before anything gets moved.

About Mark Henderson Leary

Mark is vice president of Aldridge, which specializes in providing managed IT and cloud computing solutions for small to midsize businesses. Founded in Houston in 1984, Aldridge provides a broad range of outsourced custom IT services for clients across the nation.


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