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By Todd W. Messerle | Chipman Relocation & Logistics | FMC No. 1639
Not all moving quotes are created equal. If you’re considering a company you found online — especially one with a very low price — here’s what to watch for before you sign anything or hand over a deposit.
1 | RED FLAG
They can’t tell you who will actually perform the move
A broker’s job is to sell your move to a third-party carrier after you’ve paid. If the company you’re speaking with can’t name the specific moving company that will show up at your door, you’re dealing with a broker. You have the right to know who is handling your belongings before moving day — not when the truck arrives.
2 | RED FLAG
The estimate is based on a phone call or online form only
Accurate moving quotes require an actual inventory of your belongings. If a company quotes you a firm-sounding number based only on what you describe over the phone, that estimate is almost certainly going to change — often significantly — once a carrier physically assesses your items on moving day. Reputable carriers offer in-home or virtual surveys before committing to a price.
3 | WATCH CAREFULLY
A large upfront deposit is required
Industry guidance from the FMCSA suggests that consumers should be wary of any mover requiring a deposit upfront. Brokers often collect substantial deposits because their revenue model depends on it — they earn their fee at the point of sale, before any move takes place. If a company is pressing hard for a large deposit before answering basic questions about who will perform your move, slow down.
4 | WATCH CAREFULLY
The estimate is “non-binding” and the details are vague
Federal regulations allow moving companies to provide non-binding estimates, but those estimates can increase based on actual shipment weight. Some brokers use vague, low non-binding estimates to win business, knowing the real price will be settled later — after your belongings are on the truck. Always ask whether the estimate is binding, what circumstances could change it, and get everything in writing before loading begins.
5 | VERIFY THIS
You can’t find them on fmcsa.dot.gov/protect-your-move
Every legitimate interstate moving carrier and registered broker is required to have an active FMCSA registration. Visit fmcsa.dot.gov/protect-your-move and enter the company’s USDOT or MC number. If they’re not registered, won’t provide their number, or show a history of unresolved complaints, that’s critical information to have before signing a contract. You can verify Chipman Relocation & Logistics at any time using FMC No. 1639.
Bottom line: The safest move starts with a licensed, insured carrier — not a broker. Ask questions, verify credentials, and choose a company that takes full accountability for your belongings.
Published by Chipman Relocation & Logistics (FMC No. 1639) — a licensed interstate carrier, not a broker.
