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Moving abroad can be one of life’s most exciting adventures. Yet, the logistics of international moving can be daunting without the right moving company. Before you sign on the dotted line, know what to ask potential movers. Here’s a guide to help you embark on this journey.

1. What Is Your Experience with International Moves?

Experience matters significantly when dealing with the intricacies of international relocation. International movers often involve multiple modes of transportation (truck, ship, rail), across boarders and involving many parties.  Ask the mover about their history handling international moves and navigating these entities.

Find out how long they’ve managed international relocations and inquire about their most common destinations. A company that regularly handles moves to your future home country will be more familiar with customs regulations, ensuring smoother transitions. 

2. Can You Provide References?

A trustworthy moving company should have no problem providing references. Speak with past customers to get insights into their experiences. Even more helpful will be past customers who moved to the same country you will. Reviews can provide a glimpse into the mover’s professionalism, timeliness, and care taken with belongings. But, don’t rely solely on online reviews—personal accounts can be far more revealing.

3. What Are the Costs Involved?

Transparency in pricing is critical. Ask for a detailed breakdown of costs to avoid surprises later. Be sure to clarify what's included in the price, such as packing, special handling, or storage fees. It's also wise to ask about potential extra charges based on unforeseen circumstances like customs delays. A reliable mover will offer a comprehensive quote without hidden fees.

4. How Will My Belongings Be Packed and Protected?

Your belongings have journeyed with you through life; protecting them is important. Inquire about their packing procedures and materials used. Do they offer custom crating for fragile items? Understanding how your items will be protected en route can help you breathe easier during the process.

5. What Insurance Options Are Available?

Insurance isn’t just a safety net; it’s a necessity when moving internationally. Discuss the insurance options the mover offers and make sure they’re comprehensive. Ask about coverage specifics, the claims process, and any deductibles. Peace of mind is priceless, especially with your cherished possessions at stake.

6. What Is Your Customs & Documents Expertise?

Navigating customs can be complex and time-sensitive. Your mover’s expertise can directly impact the time and hassle involved. Ask about their familiarity with the specific customs regulations and procedures in your destination country. Also inquire about required documents for any country through which your belongings must travel. A seasoned mover can provide valuable insights and help facilitate documentation, minimizing delays. 

Ask and Move Confidently!

Selecting the right international mover is more than transportation; it's about entrusting your dreams and belongings to capable hands. Armed with these questions, you can confidently engage movers, knowing that you’ve covered the essentials. Take the time to vet your options carefully, and you’ll be well on your way to a successful relocation adventure.


Ready fo your adventure? Contact Chipman to help with your international move.

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