Corporate Relocation FAQ’s
Chipman Relocation & Logistics understands that corporate relocations require a special touch. We can customize your corporate moving package to fit your unique needs. Check out these FAQs for helpful tips.
Does Chipman have EDI capabilities?
Yes, we have the ability to utilize electronic data interchange (EDI). This helps us to reduce paper waste and can substantially reduce the time it takes for you to get your paperwork, prevent the loss of documents in the mail, etc.
How does your service differ from your competitors?
We provide the highest quality of service and offer a variety of packages to create a customized relocation experience for your employees.
Can I track my employees’ shipments?
Yes, both you and your employees have the ability to check on their shipments.
Do you have a program for employees moving with a lump sum?
Yes, we have a variety of solutions for your employees moving with a lump sum. Some of these options include: extending the terms of your transportation agreement to employees moving with a lump sum, assistance marketing an existing home or finding a new one through CityPointe®, container solution options and more. We encourage you to discuss all of the options available with your local Chipman residential moving consultant.
Do you have a portable storage or moving container solution?
We offer a number of storage solutions including dedicated containers as a part of our Preferred Container Relocation. Our sister company, United Containers, is a leader in the portable container business.
Can you assist in the development of a corporate relocation policy?
Yes. Having a relocation policy in place is a key factor in ensuring a smooth move for all of your employees and for you as the program administrator. Utilizing our years of experience, we can assist you in building a policy that is custom-suited to the unique needs of your company.
How do you measure quality?
We survey our customers after their relocation. The results are tabulated by a third-party company and distributed to all internal service providers on a daily basis. This allows us to receive feedback on an ongoing basis, while also tracking trends so we can continue to identify areas for improvement.
Do you have international relocation capabilities?
Absolutely! In fact, Chipman International can directly service many aspects of an international relocation that our competitors outsource. This means you have the relocation experts handling your international needs, not simply the lowest bidder for an outsourced service.
Do you offer performance matrices?
Yes. Not only can we help you with a variety of reporting, but you can also have the ability to access our customer portal that serves as an online database.
What are the benefits of a transportation agreement?
There are many benefits of having a transportation agreement with Chipman Relocation & Logistics. This includes full-value protection, establishing a single point of contact to handle all aspects of your relocation, credit terms and much more. Talk to your local Chipman representative to discuss all the benefits and the ability to customize your transportation agreement.
