Careers

Some of the duties will include:

• Coordinate commercial moves
• Manage long term relationships with commercial customers
• Assist with pre-move credit checks
• Maintain high evaluation scores
• Prepare files and documentation as needed (quotes, booking sheets, contact letters, exdecs, transmittals, etc.)
• Register orders in the system (Movers Suite)
• Assist in answering phones and taking care of current and potential customers.
• Perform pre-move and post-move calls to customers
• Book estimate appointments for sales staff
• Perform other duties as requested.

Required qualifications are:

• Minimum two years of office administration/customer service experience.
• High School diploma – AA preferred
• Strong computer skills; Proficient in Microsoft Office

A Successful Candidate with possess the following characteristics:

• Strong admin skills
• Helpful and personable communication with strong follow through skills
• Ability to produce high quality, detailed work.
• Strong problem solving, time management, organizational and analytical skills
• Team player

Some of the job duties include:

• Perform quality control visits on packing, loading, and deliveries
• Ensure a high level of customer satisfaction and manage any concerns
• Fill out quality control report on every move visited
• Monitor materials and facilitate replenishment if crews are running low
• Fill out claim forms for any damage at a customers residence and follow through to completion with the claims process

Required Qualifications are:

• Excellent customer service skills even under stressful situations
• Valid Drivers License/Clean DMV Record
• Strong problem solving skills
• Strong written and verbal skills.

A successful candidate will possess the following characteristics:

• Strong work ethic; punctual; self motivated
• Experience within the moving and storage industry
• Ability to work irregular hours and extended shifts