Before moving your household goods, movers are required to give you a brochure and a pamphlet entitled Ready To Move. They provide basic information that will help you understand the documents that a mover will ask you to sign. The pamphlet also explains your rights if your household goods are lost or damaged. Copies of this brochure and pamphlet can be downloaded from the website www.protectyourmove.gov, which has additional helpful consumer information.
When selecting a moving company, it is important to evaluate a carrier’s compliance with federal regulations. You should also understand the terms of your move and the remedies available to you in case issues arise.
Know Your Rights and Responsibilities when Moving
The Federal Motor Carrier Safety Administration (FMCSA) regulates the household moving industry to protect consumers and prevent fraud by rogue movers. They have set rules and regulations to help protect you from dishonest practices and unlawful charges. These regulations are officially published by the FMCSA and outlined for consumers in the documents below.
